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Bolivia Wifi Report: Crap, Crap and More Crap

Written by Jessica on November 18, 2012

This article is part of our Internet and Phone Report series.

bolivia service providersGeneral availability: Medium
Quality of bandwidth: Low
Frequency of internet in campgrounds: Medium
Frequency of internet in hotels: Medium-High

Areas Visited

We spent four weeks in Bolivia and visited the following areas: Copacabana, Sorata, Coroico, La Paz, Oruru, Potosi, Sucre, Uyuni, the Salar, the Southwest circuit. We did not visit the Amazon or Santa Cruz.

Overall Availability

Internet availability is average. Most hostels have wifi and there will certainly be a café in every town. Campsites will never have it, unless they are associated with a hotel or hostel.

Internet in Uyuni is painful at best, and there is no such thing as wifi. Forget about using your own computer. Most cafes in town run on USB modems from Entel.

 

Bandwidth & Connectivity

Connectivity sucks. End of story. Connections drop, electricity goes out, routers explode. Constantly. Don't count on it working for at least half the day, and you may be slightly less disappointed.

bolivia-jess-on-laptop

Bandwidth is painful. Most places it was dial-up slow. Not even 56k dial-up, but more like 14.4k dial-up. The worst part is that in some places the connection will be amazingly fast, and you'll think, "Finally good internet". Then you'll go get a cup of coffee and come back and BLAM back to 1996. And for the next painful 8 hours you'll sit there hitting the refresh button wondering why they had to taunt you with those five minutes of speed. The internet gods hate Bolivia.

Skype on any type of schedule is out of the question. Downloads over 100mb will take hours. Internet cafes that will let you hardwire your laptop are the best options, but they aren't easy to find, especially outside of major cities.

USB Modems

bolivia-tigo-modemThe only saving grace of internet in Bolivia is that you can setup an unlocked modem. It takes a bit of patience and a Tigo salesperson that isn't an idiot, but you can do it. We found a small Tigo shop on the market corner in Copacabana and the nice guy quoted us Bs244 (US$35) for a prepaid Tigo modem without any free time. Having just been raped with US$320 in visa fees, we decided to try our luck with our unlocked modem. The store owner said he thought setting up an unlocked modem was possible. We returned with our modem and laptop to make sure we could test it out.

The key to setting up an unlocked modem is to activate the SIM card for use with a modem. You have to call Tigo to do this. Thankfully the nice guy called for us. It took a while because he needed the IMEA number off our modem and spent quite a while on hold. After activation, he recharged the card with Bs150 and we used the modem to send a text and sign up for a one month basic package (good for 30 days and 2 GB of data). More data rates here http://www.tigo.com.bo/seccion/internet-movil-tigo/191 We setup a new connection profile through our modem and could connect without trouble. Settings as follows:

Dial number: *99#
Username: tigo
Password: tigo
APN: tigo.internet.bo

Despite sounding straightforward, for some reason this process took nearly 2 hours. Oh well, it did save us the cost of another prepaid modem.

Bandwidth and Connectivity with Modems

Connectivity with the modem was lousy compared to the rest of South America. Except for La Paz and Sucre, we were on Edge networks. The connection in smaller towns like Sorata and Coroico was unbearable, always less than a few kbps. While it was better than nothing, don't rely on it for important situations, you will be disappointed.

bolivia-calling-centerNote: We did discover that Entel seemed to be a more common provider, especially in podunk places like Uyuni. They may be a better choice for coverage.

Phone Costs

SIM cards for Tigo are Bs10 but come with a Bs10 balance. Calling the US is a ridiculous, around Bs4 (US$.58) per minute. Calls are cheaper with Viva, but coverage is worse. We were told there were paquetes for both Tigo and Viva but couldn't sort out how to set them up without calling customer service or sitting in a Tigo office for another two hours.

The Bottom Line

Internet connections are crap. If you get a good one, count your blessings because it's likely not going to last long. Use a modem as a backup, but don't count on 3G signal outside of big city centers.

Comments

 
JessicaM
#3 JessicaM 2014-03-22 11:18
Hi Bill,
Check out the wifi reports for the respective countries. There is a full list here: http://liferemotely.com/trip-shenanigans/trip-information/185-internet-and-phones

Internet in hostels is flaky in general. Sometimes it's amazing, sometimes it's painful. There are lot of factors to take into account, especially number of users. A half dozen people downloading the latest episodes of Breaking Bad and you're skype call is going nowhere.

Hope that helps.
Jessica
 
 
Bill Adams
#2 Bill Adams 2014-03-22 11:18
Hi

I have been following you are a while and find your website very informative. I am also due to travel around South America soon, and my plan was to start in Santiago and work my way up wards towards Colombia. But I need to work along the way, and for that good internet connection is essential, including the ability to Skype. I had though if I kept to the main cities this should be OK. Is this the case? For instance, I was planning to spend a month in La Paz (Bolivia) and a few weeks in Sucre (Bolivia) and then Cuzco and Lima (Peru) and Quito (Ecuador). Do you know is the internet/wifi in hotels/hostels/ cafes sufficient for internet working and specifically for Skyping? Thanks very much if you can answer
 
 
Hannah
#1 Hannah 2014-01-21 15:01
Hey guys! I love your website - thanks for all the fantastic information! :)
I'm going to be traveling to Bolivia in about 2 weeks (staying for 3 months), and am trying to find a way to make sure I have decent internet connection while there. (My work is over the internet.)
Based on this and other posts, I'm inclined to go with an Entel modem, but their website is difficult for me to figure out. Is is even possible to purchase an internet package online, or do I just have to visit a store when we arrive?
Thank you!
 

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